Terms and Conditions
Last updated: 31/05/2025
Welcome to OJA Botanics! By accessing or using our website [www.ojabotanics.com], you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. General
These Terms govern your use of the OJA Botanics website and the purchase of our products. By using this site, you agree to comply with all applicable laws and these Terms.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the site constitutes acceptance of those changes.
2. Products & Pricing
- All products listed are subject to availability.
- We reserve the right to modify product prices or discontinue items at any time.
- Prices are listed in INR and are exclusive of applicable GST unless otherwise mentioned.
3. Orders & Payments
- Orders can be placed online through our secure checkout system.
- We accept UPI, debit/credit cards, net banking, and other approved payment gateways.
- Orders will only be processed after successful payment confirmation.
4. Shipping & Delivery
- We currently ship within India.
- Orders are typically dispatched within 2–4 business days.
- Estimated delivery time ranges from 3–7 business days depending on your location.
- Tracking details will be shared via email or WhatsApp once your order is shipped.
5. Return & Refund Policy
-
Due to the nature of personal care products, we accept returns only if:
- The item is damaged upon delivery
- You received the wrong product
- To request a return, contact us within 48 hours of receiving the product.
- Approved returns must be unused and in original packaging.
- Refunds (if applicable) will be processed within 5–7 business days after receiving the returned item.
6. Intellectual Property
All content on this website — including text, images, graphics, logos, and product descriptions — is the property of OJA Botanics and protected under applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
OJA Botanics shall not be held liable for any direct or indirect damages arising from the use of our website or products, including but not limited to allergic reactions, misuse, or results not meeting personal expectations.
8. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in [Your City/State].
10. Contact Us
For any queries related to these Terms, please contact: