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8. Contact Us7. Policy Updates6. Data Security5. Cookies and Tracking4. Your Rights3. Sharing of Your Information2. How We Use Your Information1. Information We CollectPrivacy policy

Privacy policy

Last updated: 30-05-2025

At OJA Botanics, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with our products, or contact us via any platform.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, shipping address, and billing information when you place an order or sign up for our services.
  • Communication Data: Your interactions with us via WhatsApp, email, or contact forms.
  • Device & Usage Data: IP address, browser type, pages visited, and other analytical data collected through cookies and third-party tools (like Google Analytics).
  • Social Media Data: If you interact with us via platforms like Instagram or Facebook.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders, payments, and deliveries.
  • Communicate order updates and respond to your inquiries.
  • Send marketing communications (only if you opt-in).
  • Improve our website functionality, user experience, and product offerings.
  • Detect and prevent fraud or misuse of our services.

3. Sharing of Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Logistics and payment partners for order fulfillment.
  • WhatsApp and messaging providers (only for opt-in communication).
  • Analytics and marketing tools to understand user behavior (non-identifiable data).
  • Legal authorities if required by law.

4. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates to your data.
  • Withdraw consent to receive marketing messages at any time.
  • Request deletion of your data, where applicable.

To make any such request, please email us at hello@ojabotanics.com.

5. Cookies and Tracking

We use cookies and tracking technologies to:

  • Save your preferences (like currency or cart contents).
  • Improve site performance and load times.
  • Analyze user behavior to enhance our content and layout.

You may disable cookies in your browser settings, but parts of our website may not function correctly.

6. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your data. However, no online system is ever fully secure — please take reasonable steps to protect your login credentials.

7. Policy Updates

We may update this policy periodically. Any changes will be reflected on this page with an updated date at the top. Continued use of the site means you accept the new policy.

8. Contact Us

For any privacy-related questions, please contact:

OJA Botanics

Email:ojabotanics@gmail.comm

Website: www.ojabotanics.com